Water Meter Replacements

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Replacing traditional water meters with smart meters helps utilities collect more accurate, real-time water use data without needing manual meter readings. This improves billing accuracy, reduces operational costs and allows utilities to quickly identify system issues such as leaks, unusual usage patterns or meter malfunctions.

For customers, smart meters provide greater transparency into their water use, making it easier to track consumption, detect leaks early and manage water more efficiently. Overall, smart meters support better resource management, improved service reliability and long-term cost savings for both the utility and the community.

Replacing traditional water meters with smart meters helps utilities collect more accurate, real-time water use data without needing manual meter readings. This improves billing accuracy, reduces operational costs and allows utilities to quickly identify system issues such as leaks, unusual usage patterns or meter malfunctions.

For customers, smart meters provide greater transparency into their water use, making it easier to track consumption, detect leaks early and manage water more efficiently. Overall, smart meters support better resource management, improved service reliability and long-term cost savings for both the utility and the community.

  • April 2026 Update

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    On April 20, 2026, town staff presented proposed updates to sections of the municipal code (Sec. 12-2-270 and 13-2-280) related to water meter maintenance, access and communications. These updates are set to be approved by the end of April.

    In addition, the project timeline was approved for acceleration from a four-year schedule to an estimated one- to two-year completion. Staff also received approval to move forward with the bidding process.

    What the Current Code Says

    • The Town is responsible for maintaining, testing and repairing water meters.
    • Property owners are required to provide access for inspection, repair, or replacement.
    • It is unlawful to tamper with or bypass a water meter or refuse access. Violations may result in immediate discontinuation of water service until access is granted and associated costs are paid.

    The proposed amendments aim to:

    • Reinforce the Town’s authority to access meters for inspection, repair, or replacement.
    • Clarify enforcement steps when access is not granted by establishing a communication schedule that includes multiple contact attempts, such as mailed notices, email (if available), and a final door hanger notice prior to water service shutoff.
    • Address responsibility and ownership for meter replacement and related work.

    On April 20, 2026, town staff presented proposed updates to sections of the municipal code (Sec. 12-2-270 and 13-2-280) related to water meter maintenance, access and communications. These updates are set to be approved by the end of April.

    In addition, the project timeline was approved for acceleration from a four-year schedule to an estimated one- to two-year completion. Staff also received approval to move forward with the bidding process.

    What the Current Code Says

    • The Town is responsible for maintaining, testing and repairing water meters.
    • Property owners are required to provide access for inspection, repair, or replacement.
    • It is unlawful to tamper with or bypass a water meter or refuse access. Violations may result in immediate discontinuation of water service until access is granted and associated costs are paid.

    The proposed amendments aim to:

    • Reinforce the Town’s authority to access meters for inspection, repair, or replacement.
    • Clarify enforcement steps when access is not granted by establishing a communication schedule that includes multiple contact attempts, such as mailed notices, email (if available), and a final door hanger notice prior to water service shutoff.
    • Address responsibility and ownership for meter replacement and related work.
Page last updated: 29 Apr 2026, 09:06 AM